Access customer support inquiries, account FAQs, warranty claims, and legal governance across SimpliFind LLC services.
This Privacy Policy explains how SimpliFind LLC ("SimpliFind," "we," "us," or "our") collects, uses, discloses, and protects information when you use the SimpliFind website, mobile applications, web platform, GPS tracking devices, subscription services, customer support services, and related products and services (collectively, the "Services"). By using the Services, you acknowledge the practices described in this Privacy Policy.
Account Information: Information you provide when creating or managing a SimpliFind account, such as your name, email address, telephone number, login credentials and account preferences.
Device and Vehicle Information: Information associated with your SimpliFind tracker and vehicle, including Device ID/IMEI, device status, connectivity information, vehicle details you provide and information required to operate the tracking service.
Location and Trip Information: When a SimpliFind device is active, we may process GPS location information and related tracking data, including vehicle location, routes, trip history, speed information, movement events and geofence events.
Subscription and Payment Information: Information relating to your subscription, billing status and transaction history. Payment card information may be collected and processed by our third-party payment processor. SimpliFind may not directly store complete payment card details.
Website, App and Technical Information: We may automatically collect information such as IP address, browser type, device type, operating system, application activity, log data and information about how you interact with the Services.
Customer Support Information: We collect information you provide when contacting customer support, including correspondence, support requests and information necessary to investigate and resolve your request.
We may use information to provide and operate the SimpliFind Services; display vehicle location and tracking information; provide trip history, geofence alerts, speed alerts and movement notifications; create and manage customer accounts; activate and manage SimpliFind devices and subscriptions; process payments and maintain billing records; provide customer and technical support; communicate important service, account and security information; maintain, troubleshoot and improve the Services; detect, investigate and prevent fraud, misuse and security incidents; and comply with applicable laws and legal obligations.
Location information is necessary to provide the core vehicle-tracking functions of SimpliFind. Depending on the Services you use, authorised account users may be able to view vehicle location, trip history and related tracking information. You are responsible for ensuring that your use of SimpliFind complies with applicable laws and that you have any permission required to track a vehicle or provide another person with access to its location information.
We collect information associated with your SimpliFind tracker and vehicle, including Device ID/IMEI, device status, connectivity information and the vehicle details you provide, to enable core tracking functionality and to operate and improve the Services.
We may disclose information to service providers that assist us in operating the Services, including hosting, mapping, telecommunications/connectivity, payment processing, analytics, customer support and technology providers. We may also disclose information when required by law, to protect the rights, safety or property of SimpliFind, our customers or others, in connection with a business transaction, or with your direction or consent. We do not sell your personal information for monetary consideration.
We use encryption and appropriate administrative, technical and organisational security measures designed to help protect information from unauthorised access, use, alteration or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention: We retain personal information for as long as reasonably necessary to provide the Services, maintain legitimate business records, comply with legal obligations, resolve disputes and enforce our agreements. Retention periods may vary depending on the type of information and purpose for which it is processed.
Depending on where you live, applicable law may provide rights relating to your personal information, including rights to request access, correction or deletion of certain information. Requests may be submitted to customersupport@simplifindtracking.com. We may need to verify your identity before processing certain requests.
Children's Privacy: The Services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.
Third-Party Services: The Services may integrate with or link to third-party services, including payment processors, mapping providers, telecommunications providers, app stores and Amazon. Their privacy practices are governed by their own policies.
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date and provide additional notice where required by applicable law.
If you have questions about this Privacy Policy or our data practices, please contact us:
SimpliFind LLC
Email: customersupport@simplifindtracking.com
Phone: +1 (307) 256-6511
No contracts. Cancel whenever you want.
We use encryption and appropriate security measures to help protect your data.
Compatible with most 1996 and newer vehicles with a supported OBD-II port.
Need help with your SimpliFind device, activation, account, subscription or tracking service? Our support team is here to help.
Email:customersupport@simplifindtracking.com
Phone: +1 (307) 256-6511
Customers may also submit a support request using the form below.
Quick answers to common inquiries regarding SimpliFind devices and platform software.
SimpliFind LLC warrants that the SimpliFind OBD-II GPS tracking device will be free from defects in materials and workmanship under normal intended use for a period of one (1) year from the original date of purchase.
During the warranty period, if a device is determined by SimpliFind to have a covered hardware defect, SimpliFind will, at its option:
This Limited Warranty does not cover damage or failure resulting from:
To request warranty service, contact customersupport@simplifindtracking.com. Please include your order information, device details and a description of the problem. We may request reasonable troubleshooting information before approving a replacement.
This Limited Warranty gives you specific legal rights. You may also have other rights that vary by state or jurisdiction.
SimpliFind devices are currently sold through Amazon. Shipping, delivery, order tracking and eligible product returns are therefore handled through Amazon in accordance with the terms and return policies applicable to your Amazon order.
For shipping status, delivery questions, cancellations or returns relating to your device purchase, please access your order through your Amazon account.
SimpliFind devices can be purchased through our official Amazon listing: https://www.amazon.com/dp/B0HC7MX56R
The SimpliFind subscription is separate from the purchase of the physical device. Cancelling a SimpliFind subscription does not automatically initiate a return or refund of a device purchased through Amazon. Similarly, returning a device to Amazon does not automatically cancel an active SimpliFind subscription. Customers should separately cancel any active subscription where applicable.
For questions regarding activation, device operation or your SimpliFind subscription, contact customersupport@simplifindtracking.com or call +1 (307) 256-6511.
Last Updated: June 2026
These Terms of Service ("Terms") govern your use of the websites, mobile applications, web platform, GPS tracking devices, subscriptions and related services provided by SimpliFind LLC ("SimpliFind," "we," "us," or "our"). By creating an account, activating a device or using the Services, you agree to these Terms.
You must provide accurate information when creating an account and are responsible for maintaining the confidentiality of your login credentials and activity occurring through your account.
SimpliFind is intended for lawful vehicle-tracking purposes. You may only use a SimpliFind device to track a vehicle where you have the legal right or appropriate permission to do so. You must not use the Services for unlawful surveillance, stalking, harassment or any activity that violates applicable law or the rights of another person.
SimpliFind is compatible with most 1996 and newer vehicles with a supported OBD-II port. Compatibility is not guaranteed for every vehicle. Customers are responsible for confirming vehicle compatibility before purchase and use.
A SimpliFind subscription is required to use the tracking service. Your three-month free trial begins when your SimpliFind device is activated. Payment details are required during activation. Unless cancelled before the end of the free-trial period, your subscription will automatically renew at US$8.99 per month using the payment method associated with your account.
There is no long-term subscription contract. You may cancel your subscription at any time. Cancellation stops future subscription renewals but does not automatically entitle you to a refund for amounts already charged, except where required by applicable law.
SimpliFind relies on GPS, cellular networks, internet connectivity and third-party technology. Location updates, alerts and other features may occasionally be delayed, inaccurate or unavailable because of network conditions, GPS obstruction, vehicle location, maintenance, third-party service interruptions or other circumstances outside SimpliFind's reasonable control. SimpliFind should not be relied upon as an emergency-response, life-safety or guaranteed theft-prevention service.
Do not interact with the SimpliFind app, web platform or device in a manner that distracts you while operating a vehicle.
The SimpliFind name, logos, software, website content, applications and related materials are owned by or licensed to SimpliFind LLC and are protected by applicable intellectual property laws.
We may restrict or terminate access to the Services where reasonably necessary to address fraud, misuse, non-payment, security concerns, legal requirements or material violations of these Terms.
To the maximum extent permitted by applicable law, the Services are provided subject to applicable warranties expressly stated by SimpliFind and any rights that cannot legally be excluded. GPS and cellular tracking performance may vary and continuous or uninterrupted service is not guaranteed.
To the maximum extent permitted by applicable law, SimpliFind LLC will not be liable for indirect, incidental, special, consequential or punitive damages arising from or relating to the Services.
We may update these Terms from time to time. Updated Terms will be posted on this page with a revised "Last Updated" date.
SimpliFind LLC
Email: customersupport@simplifindtracking.com
Phone: +1 (307) 256-6511